Thank you for considering a stay with The Jindy Inn. Whilst we do our best to work with guests regarding payments and cancellations – and in most cases we can come to a win/win agreement – we do gently suggest that all guests look at getting domestic travel insurance.
Domestic travel insurance starts as low as $100 per year and covers all flights, accommodation, tours, tickets booked for an entire year – and many insurers cover pandemics and natural disasters. Websites like choice.com.au are great for comparing options. Also many credit cards offer free travel insurance when paying accommodation with credit card [this is something worth looking into]
If you are an international guest and can not make your stay or use any credit that has been given to you – your accommodation cancellation fees will have to be claimed on your international travel insurance
DIRECT BOOKING CANCELLATION POLICY
*Cancellation fee is the first night deposit. If you have given us a reasonable time notice we will consider a full refund. Give us a call.
We are happy to move dates free of charge within 7 days of arrival. If you can no longer come and we are able to resell any rooms for the date/s of your reservation, you will be refunded minus a $40 admin fee.
BOOKINGS THROUGH 3RD PARTY SITES
Please note that if you have booked through a 3rd party booking agent [booking.com expedia.com etc] deposit and cancellation policies differ for each one. Refer to the agent directly for the cancellation and deposit policy. You must cancel with the booking agent directly – we can not cancel or change your booking dates on your behalf. Most sites are either fully non-refundable or cancellation fee is 1st night tariff.
Cancellation Policy For Natural Disasters + Pandemics
We understand that it can be difficult to book travel as future travel arrangements can change last minute. In the event a natural disaster or pandemic stops travel to our area we will issue credits for any deposits paid valid for 2 years for all bookings.