Thank you for considering a stay with The Jindy Inn. Whilst we do our best to work with guests regarding payments and cancellations – and in most cases we can come to a win/win agreement – we do gently suggest that all guests look at getting domestic travel insurance.

Domestic travel insurance starts as low as $100 per year and covers all flights, accommodation, tours and tickets booked for an entire year – and many insurers cover pandemics and natural disasters. Websites like choice.com.au are great for comparing options.  Also many credit cards offer free travel insurance when paying accommodation with credit card [this is something worth looking into].

If you are an international guest and cannot make your stay, your accommodation cancellation fees will have to be claimed on your international travel insurance.

 

DIRECT BOOKING CANCELLATION POLICY 

*Cancellation fee is the first night deposit. For direct bookings ONLY where you have given us a reasonable time notice, we will consider a full refund minus an admin fee. Give us a call.

For direct bookings only we are happy to move dates free of charge 7 days or more prior to arrival. In short notice if you can no longer come and we are able to resell any rooms for the date/s of your reservation, you will be refunded minus a $40 admin fee.

 

BOOKINGS THROUGH 3RD PARTY SITES e.g BOOKING.COM

Please note that if you have booked through a 3rd party booking agent [booking.com expedia.com etc], deposit and cancellation policies differ for each one. Refer to the agent directly for the cancellation and deposit policy. You must cancel with the booking agent directly – we cannot cancel or change your booking dates on your behalf. Most sites are either fully non-refundable or cancellation fee is 1st night tariff. We are not flexible in this  – whatever the cancellation fee is for 3rd party booking site – it will apply with no exceptions. For more flexibility we suggest you book direct with us.