Here are some answers to our guests most commonly asked questions about the Jindy Inn. If you do not find the answers you’re looking for, please contact us for further assistance.
What time is Check-In?
Check-In is at 3pm
Can I have a late or early check-in?
We will do our best to accommodate your needs – it is best to give us a call a few days before arriving. Early check-ins are available FOC if your room is available. Late checkouts are subject to availability and may incur a fee
What is your cancellation policy?
Cancellation is the first night tariff, you will be charged the first night as a deposit. Cancellation fee is 1st night. For direct bookings we will work with you to offer refund or future credit so long as we have reasonable notice. Otherwise we will refund you if we resell the room at late notice cancellation.
How much deposit do I need to pay at time of booking?
When making your booking you will be required to pay the first night as a deposit to confirm your booking. If you are booking more than one room, you will still need to pay a one night deposit for each additional room you book. We process the deposit at time of booking and the balance is due on arrival. Sometimes we run promotions and often these require the balance to be paid in full at time of booking – if this is the case it will be clearly stated on the promotion.-
I need to cancel my booking at last minute. Will I lose my deposit?
If you are cancelling you will lose your first night deposit. However, we understand that things happen from time to time, which is why we will work with you to try and come up with a solution where possible. If it is quiet and we have not turned back bookings on the dates you booked then we will either give you a refund or credit for future stay if you have booked direct with us. If we are booked out and have had to turn away bookings on the dates you want to cancel then we will try our best to resell the room at last minute and refund you what we can. PLEASE NOTE: All cancellations attract a small administration fee of $40. We strongly recommend taking out travellers insurance that covers accommodation cancellations.
Do you have luggage storage?
Yes we have a lockable storage area and you are welcome to leave your gear FOC on your arrival and departure day
How far are the restaurants and shops?
The great thing about Jindy Inn is our location. Nuggets crossing, which is the main shopping area is located only 200 metres at the end of our street.
How far are the ski resorts from Jindy Inn?
Thredbo, Perisher and Charlottes Pass are about a 40 minute drive from Jindabyne.
Am I required to carry chains?
When entering the National Park chains must be carried at all times – this is a legal requirement. If you plan on driving to the ski tube, then on rare occasion’s chains may be required. However, because the ski tube is below the snowline and outside the Kosciuszko National Park it is not a legal requirement to carry chains to get to the ski tube.We do advise to carry chains at all time – they can be hired for a small amount at THE BASE ski hire.
Where is the best place to hire ski gear and what do I need to hire?
All our guests at The Jindy Inn get 20% off ski rental at THE BASE which is located in Old Town Centre in Jindabyne. Jason and his crew are super helpful and more than happy to answer any questions you may have. If you are a first timer then all your need to buy is gloves, beanie and goggles – you can hire the rest. THE BASE offer everything from toboggans, pants and parka’s, carving skis to boots and boards. View the retail prices here
How do I modify or cancel my reservation?
If you have booked directly with Jindy Inn via phone or our website then give us a call on 02 6456 1957. If you have booked with an agent or online booking system such as Booking.com, Qantas Holidays, Expedia.com, Wotif.com and so forth – then you must call them with your booking number and modify the booking through them.
How do I make a group reservation?
Either give us a call or email with your group numbers, bedding requirements, dates and required rooms. We offer discounts for groups that book more than 5 rooms. You will require a deposit to confirm the booking.
How do I make a special request regarding my stay?
Most online booking systems offer a notes/special requests section when you book. If you have trouble locating it – then give us a call or send through an email with your request.
What amenities do you provide?
We provide free on-site parking, communal guest kitchen and laundry, drying room [in winter] and free Wi-Fi.
How much does it cost to enter the Kosciusko National Park?
The current fee to enter the park is $17.00 per car in summer for 24 hours or $27.00 per car in winter for 24 hours. You can purchase tickets from the National Parks gate located just outside the park or at the Tourist Information Centre in Jindabyne.
How long does it take to walk up to the summit of Mount Kosciusko?
Most people start the walk to Kosciuszko at Thredbo village where you can catch a chairlift to the top of Thredbo. From there it is approximately 4-5 hours return to the top of the chairlift. The walk is moderate. The chair lift runs between 9.30am – 4.00pm in summer.
What is there to do in the snowy mountains during summer?
Here on the roof top of Australia there are a diverse range of summer activities for everyone, from the nature lover, outdoor enthusiast to the gourmet foodie. The options here in the Snowy’s are endless, where you will find everything from discovering your own adventure on the endless hiking and mountain biking trails to relaxing by one of the many fresh water lakes or streams. View our Summer Guide Here