FAQs

We will do our best to accommodate your needs – it is best to give us a call a few days before arriving. Early check-ins are available FOC if your room is available. Late checkouts are subject to availability and may incur a fee

Cancellation is the first night tariff, you will be charged the first night as a deposit. Cancellation fee is 1st night. For direct bookings we will work with you to offer refund or future credit so long as we have reasonable notice. Otherwise we will refund you if we resell the room at late notice cancellation.

When making your booking you will be required to pay the first night as a deposit to confirm your booking. If you are booking more than one room, you will still need to pay a one night deposit for each additional room you book. We process the deposit at time of booking and the balance is due on arrival.  Sometimes we run promotions and often these require the balance to be paid in full at time of booking – if this is the case it will be clearly stated on the promotion.-

If you are cancelling you will lose your first night deposit. However, we understand that things happen from time to time, which is why we will work with you to try and come up with a solution where possible. If it is quiet and we have not turned back bookings on the dates you booked then we will either give you a refund or credit for future stay if you have booked direct with us. If we are booked out and have had to turn away bookings on the dates you want to cancel then we will try our best to resell the room at last minute and refund you what we can. PLEASE NOTE: All cancellations attract a small administration fee of $40. We strongly recommend taking out travellers insurance that covers accommodation cancellations.

Yes we have a lockable storage area and you are welcome to leave your gear FOC on your arrival and departure day

The great thing about Jindy Inn is our location. Nuggets crossing, which is the main shopping area is located only 200 metres at the end of our street.

Thredbo, Perisher and Charlottes Pass are about a 40 minute drive from Jindabyne.

When entering the National Park chains must be carried at all times – this is a legal requirement. If you plan on driving to the ski tube, then on rare occasion’s chains may be required. However, because the ski tube is below the snowline and outside the Kosciuszko National Park it is not a legal requirement to carry chains to get to the ski tube.We do advise to carry chains at all time – they can be hired for a small amount at THE BASE ski hire.

All our guests at The Jindy Inn get 20% off ski rental at THE BASE which is located in Old Town Centre in Jindabyne. Jason and his crew are super helpful and more than happy to answer any questions you may have. If you are a first timer then all your need to buy is gloves, beanie and goggles – you can hire the rest. THE BASE offer everything from toboggans, pants and parka’s, carving skis to boots and boards. View the retail prices here

If you have booked directly with Jindy Inn via phone or our website then give us a call on 02 6456 1957. If you have booked with an agent or online booking system such as Booking.com, Qantas Holidays, Expedia.com, Wotif.com and so forth – then you must call them with your booking number and modify the booking through them.

Either give us a call or email with your group numbers, bedding requirements, dates and required rooms. We offer discounts for groups that book more than 5 rooms. You will require a deposit to confirm the booking.

Most online booking systems offer a notes/special requests section when you book. If you have trouble locating it – then give us a call or send through an email with your request.